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Omnichannel Voice & Conversational CRM

Answer every customer call and message without delay.

Elamora deploys autonomous AI agents across voice calls, WhatsApp, and website chat. Agents answer questions using your verified knowledgebase, check real-time availability, and book appointments directly into your CRM.

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PSTN & SIP Telephony
RAG Document Verification
Calendar & CRM Sync
Active Agent
INBOUND CALLCaller: +1 415 800 2340

“Hi, I need to schedule a consultation with your senior advisor for this Thursday.”

ELAMORA VOICE AGENTLatency: 380ms

“I can certainly help with that. Looking at our calendar, Thursday has an opening at 10:30 AM and another at 3:00 PM. Which works better for your schedule?”

CALLERSelection

“10:30 AM works well for me.”

Booked: Thursday, 10:30 AM • SMS confirmation dispatched
Synced to CRM
Operational Reality

Where customer engagement breaks down

When business operations rely on manual telephone handling and fragmented chat threads, responsiveness and conversion drop predictably.

Unanswered Calls During Peak Hours

Staff cannot handle concurrent telephone calls during busy periods. Callers who encounter a busy tone or voicemail rarely leave messages and frequently contact alternatives.

Delayed Messaging Responses

Inquiries via WhatsApp, SMS, and website chat sit in shared inboxes waiting for manual review. Prospects who do not receive answers within minutes lose urgency.

Manual Scheduling Overhead

Back-and-forth communication to check calendar availability, resolve conflicts, and collect intake details consumes valuable staff time that belongs on core service delivery.

Platform Architecture

Everything required to manage conversational engagement

Engineered with strict tenant isolation, low-latency telephony infrastructure, and verifiable knowledge retrieval.

Real-Time AI Voice Calling

Low-latency voice conversations over PSTN and SIP trunks via OpenAI Realtime API. Handles inbound inquiries and outbound calls with language flexibility and complete transcripts.

Explore Voice Agents →

WhatsApp & Website Chat

Automated two-way conversational messaging on WhatsApp, SMS, and an embeddable website widget. Context is preserved across channels so clients never repeat themselves.

Explore Omnichannel Chat →

Source-Attributed RAG Knowledge

Upload PDFs, policy documents, and website URLs. Information is chunked and embedded with pgvector so your AI agents answer strictly from verified business documents.

Explore Knowledge Retrieval →

Multi-Service Calendars

Configure specific calendars for distinct service types. AI agents verify availability, eliminate double-bookings, and confirm meetings directly during calls and chats.

Explore Calendar Workflows →

Lead Intelligence & Enrichment

Extract prospect criteria, intent signals, and contact information automatically from conversations. High-intent leads are categorized for prompt team follow-up.

View Plans & Add-Ons →

Unified Omnichannel CRM

A single tenant-scoped inbox and contact timeline containing call recordings, transcripts, WhatsApp histories, notes, and booking records for complete organizational visibility.

Schedule a CRM Walkthrough →
Execution Workflow

How Elamora coordinates every conversation

From first contact to confirmed appointment, every step is automated and recorded.

STEP 01

Inbound Contact

A customer calls your telephone number, messages on WhatsApp, or initiates chat on your website.

STEP 02

Instant Response

The tenant-scoped AI agent answers immediately with sub-second latency and verified business knowledge.

STEP 03

Qualification & Answers

The agent answers customer questions using your uploaded documentation and confirms their specific requirements.

STEP 04

Booking & CRM Sync

The agent checks real-time calendar availability, books the time slot, sends a confirmation, and updates the CRM timeline.

Industry Scenarios

Built for businesses that rely on appointment scheduling

Explore how specific industries apply Elamora to eliminate missed inquiries.

Healthcare & Clinics

Patient booking and inquiries handled around the clock.

The Friction

Patients call for urgent appointments when reception staff are already occupied. Unanswered calls lead to patient frustration and lost bookings.

How Elamora Handles It

Elamora answers inbound calls immediately, verifies service availability, confirms appointments directly into the calendar, and sends SMS confirmations.

Operational Outcome

Consistent patient access, zero busy signals, and uninterrupted clinical workflow.

Explore all industry workflows and deployment examples

Ready to streamline your customer conversations?

See how Elamora connects with your telephone lines, messaging channels, and calendar to automate customer bookings and support.

Book a DemoTalk to Sales
Elamora Logo - Omnichannel AI Voice CRM Platform

AI Voice & Chat Revenue System. Stop losing leads to missed calls. Start converting every conversation with autonomous agents.

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