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Privacy Policy

Last Updated: October 24, 2024. Your trust is our priority. This policy outlines how Elamora handles your data with the highest enterprise-grade security standards.

Data Sovereignty

Your data belongs to you. We never sell your personal information to third parties.

End-to-End Encryption

All voice transcripts and customer data are encrypted at rest and in transit.

Global Compliance

Fully compliant with GDPR, CCPA, and SOC2 Type II security frameworks.

1. Data Collection

We collect information necessary to provide and improve our AI Call Agent services. This includes:

  • Account Information: Name, email, and billing details provided during registration.
  • Communication Data: Audio recordings and transcripts generated during AI interactions for service fulfillment.
  • Technical Metadata: IP addresses and device identifiers collected to ensure platform stability.

2. How We Use Data

Elamora utilizes collected data for the following specific purposes:

AI Model Optimization
Technical Troubleshooting
Platform Security
Subscription Management

3. Your Rights & Control

Regardless of your location, Elamora provides the following tools to manage your privacy:

Right to Access and Portability
Right to Erasure ("Forget Me")
Right to Object

Have questions?

Our dedicated Privacy team is here to help clarify any concerns regarding your data.

privacy@elamora.ai
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