Autonomous AI Agents for Real-Time Customer Engagement
Deploy specialized AI agents across Voice, Web Chat, WhatsApp, and SMS. Handle inquiries with sub-second latency, ground answers in your verified documentation, and book appointments directly into your CRM.
Sub-second voice conversations that sound authentic
Engineered with the OpenAI Realtime API and Telnyx SIP/PSTN infrastructure, our voice agents process incoming and outgoing calls with natural pacing, conversational interruptions, and instant tool execution.
Sub-500ms Latency Pipeline
Bidirectional audio streaming eliminates awkward dead-air pauses during calls.
Mid-Call Language Adaptation
Dynamically shifts between spoken languages based on caller dialogue.
Automated CRM Transcription
Generates synchronized audio recordings, speaker-separated transcripts, and structured key entity summaries.
Carrier-Grade Telephony
Native support for standard phone numbers, SIP trunking, and PBX handoffs via Telnyx.
Active SIP Session
ID: tel_call_89f024b • Duration: 02:14
“Hi, I was looking to book an appointment for dental cleaning next Thursday morning.”
“I can help with that. I have openings with Dr. Patel next Thursday at 9:30 AM and 11:00 AM. Which works best for you?”
Elamora Assistant
Knowledge Base Grounded
Hello! How can I assist you today? I can answer questions regarding service procedures, pricing policies, or open calendar slots.
Do you accept corporate insurance providers for preventive health visits?
Yes. We accept major corporate insurance networks for annual preventive examinations. Coverage varies based on individual tier benefits.
Grounded conversational chat with source citations
Embed our lightweight chat widget onto any web application or connect your WhatsApp Business account. Inquiries are resolved using your tenant-specific knowledgebase, preventing hallucinations and preserving trust.
Lightweight Script Embed
Drop a single script tag into your website. The widget loads asynchronously without impacting site performance.
Strict RAG Grounding
The AI agent only generates answers backed by retrieved chunks from your ingested documentation.
Structured Lead Qualification
Collects verified names, emails, and service requirements directly into your CRM records.
Seamless Human Escalation
Human agents can monitor active conversations and take control with a single click in the dashboard.
Your company knowledge, indexed and isolated
Ingest PDF files, DOCX manuals, and website URLs. Documents are chunked, embedded, and stored in tenant-isolated PostgreSQL pgvector tables for semantic search.
Document Ingestion
Upload PDFs, policy documents, and manuals with automated parsing and text cleaning.
Website Crawling
Index website pages and FAQ documentation with scheduled sync intervals.
Vector Embeddings
High-dimensional embeddings indexed using pgvector with HNSW similarity indices.
Tenant Isolation
Strict tenant-scoped query filters ensure no cross-customer data leakage ever occurs.
Unified customer history across all touchpoints
Whether a customer starts a conversation over the phone, continues on WhatsApp, or confirms via SMS, all context is preserved in one single customer timeline.
Voice Calls
Inbound call reception and outbound service follow-ups over Telnyx PSTN & SIP.
Website Chat
Embeddable web chat widget with live RAG citations and lead forms.
WhatsApp Business
Official WhatsApp Business API integration for interactive messaging.
Two-Way SMS
Automated booking confirmations and text notifications.
Ready to deploy your custom AI agents?
Explore how sub-second voice calls and RAG document grounding operate in a live demonstration tailored to your workflow.